Welcome to Go WP Host.

In this article we will review the most important aspects that good hosting service providers should not do , and how we outperform the main player in web hosting .

Most of the defects and disadvantages mentioned in this article can be found in the services provided by major web hosting providers.

Main three ways hosting providers often use to mislead customers thus maximize their profits:

  • Make customers buy more storage space and web hosting resources than they actually need.
  • Offer unrealistic or misleading discounts.
  • Save on resources that customers are not aware of.
  • Failure to honor the refund policy

ِAlso without specifying the names of specific companies, We will note some downfalls that we totally avoid in GoWPHost.com :

  • Prices
  • Providing unpopular control panels they need.
  • Unlimited Resources.

Make customers buy more storage space than they actually need.

Most customers think that getting a good webhosting means getting bigger space.

But in fact, having more storage space has nothing to do with the quality of webhosting you will get.

Big players in the webhosting industry offer packages with more storage space and resources than the customer will normally needs. This strategy is used for 2 reasons:

  1. Make the customer think that he will get better webhosting .
  2. Make him think the that the high price he pays is justified.

on the other hand hosting companies often oversell this unused diskspace and bandwidth ( means the same disk space that allocated to you but you dont’t use will be sold to other customers again and again )  you may be offered a hosting plan with 100GB of storage space and 1TB of bandwidth per month for $3.8 in average per month. but since you will not use these resources in most cases it will be oversold to other customers. 

But customers in most cases would not need bigger space but definitely will need resources that will make thier websites run faster or make it more reliable, for example:  Inodes, I/O Usage and Number Of Processes.

 

Save on resources that customers are not aware of

When choosing a web hosting company, most customers tend to compare prices and disk space only. Web hosting companies often exploit this by giving you seemingly huge or unlimited space or bandwidth. But this is not true in the background, as your website often be limited in several other resources, such as:

  • Inodes
  • I/O Usage
  • IOPS
  • Databases
  • Bandwidth
  • Processor cores per cPanel
  • Number Of Processes
  • Entry Processes

The vast majority of customers do not know about these things and therefore do not ask about them, web hosting companies reduce these resources and features mentioned above. in order to achieve more profits, and when the customer complains, they simply ask him to upgrade hosting plan to a higher one.

Offer misleading discounts

Hosting companies usually try to make it hard to calculate how much exactly you will pay.

This strategy is used for 2 reasons :

  1. mislead the customer into think that he got a really good deal.
  2. make it hard to compare prices with other competitors.

And some web hosting companies use the strategy of offering unrealistic/misleading discounts to attract customers. making them unable to compare prices with other competitors correctly.

For example, a web hosting company may offer a hosting plan for $2.5 per month for the first 2 months, then it increases to $11 per month afterwards. This offer may seem tempting to customers, but in reality, they will pay $123.5 per year for a hosting plan that is not worth that much.

and the easiest to notice form of misleading offers. hosting companies even may try to give you offers for 1 year commitment. but in a way that make you think it is applicable to paying monthly. and customers only discover this when paying.  

Failure to honor the refund policy.

While almost all web hosting providers offer refunds within 30 days and sometimes up to 40 days.
However, many problems arise when customers actually request a refund for any reason.

These problems may be related to some web hosting companies evading their responsibilities and may be related to the refund procedures it self.

Requesting a refund from web hosting companies has become a recurring nightmare that we hear about from those who have gone through it.
The word “x days refund guarantee” has become to terrify the souls of those who have gone through this matter before and raise laughter in the souls of those who have heard about those who have gone through it.


Disadvantages usually associated with asking refund from bad web hosting . 

1- Refund coverage. There may be many cases that are not included in the scope of refunds, and these cases have to be specifically mentioned and clear on the refunds page on the company’s website.
2- The maze. When customers try to claim a refund, they may face a labyrinthine process.
3- Evasion. When a disgruntled customer contacts these companies’ support team to get a refund, they face a series of hurdles:
Automated responses: The initial email response is a generic acknowledgment promising a solution within 48 hours.
Endless loops: The customer is then directed to a ticket system, where they wait for days without a definitive answer.
Escalation dance: Escalating the issue to a supervisor leads to more waiting and ambiguous confirmations.
4- Ghost Refunds. Even if a refund is approved, the money seems to disappear into thin air. Users may wait for weeks for the money to appear in their accounts.

conclusion.

There are many web hosting companies that offer good services and reasonable prices. However, there are also some companies that try to exploit customers. It is important to do your research before choosing a web hosting company, and to make sure that you are getting what you pay for.

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